Return Policy
Your Satisfaction is Our Priority!
At Inspire Homeware, we strive to ensure your complete satisfaction with every purchase. However, if you find yourself dissatisfied with any of our products for any reason, we've got you covered with our hassle-free return policy. Simply follow the guidelines below, and we'll take care of the rest!
Return Process Made Easy:
Within 14 days of receiving your order, we welcome returns of products in their best condition and packaging. To initiate the return process, please contact our dedicated customer care services. You can contact us via email at support@inspirehomeware.co.uk or call us at +44 20 3393 6833. Our friendly team will guide you through the necessary steps.
Patience is a Virtue:
We understand that waiting can be challenging, but the return process requires a few days for verification and product inspection. Rest assured that our team will meticulously check all the details and ensure the smooth processing of your return.
Time is of the Essence:
To avoid any inconvenience, claiming your return within the first 14 days of receipt is crucial. Failure to do so may result in your claim being rejected, and you will be solely responsible for any associated risks.
The Gift Return Policy:
When returning products, kindly ensure that any accompanying gifts are included in the shipment. Please note that claiming to have retained the gifts while returning the products is strictly prohibited.
Products Ineligible for Return:
To maintain fairness and quality, we cannot accept returns for the following:
- Products that have been in your possession for more than 14 days.
- Unsealed or unboxed products.
- Products without their original packaging or labelling.
- Poorly maintained products or packaging.
We appreciate your understanding regarding these conditions, as they allow us to maintain the highest standards for all our valued customers.
At Inspire Homeware, we are committed to ensuring your product satisfaction. Please don't hesitate to reach out if you have any further questions or concerns about our return policy. Our dedicated team is always here to assist you.
Happy shopping, and we look forward to providing exceptional products and service!